{"id":412,"date":"2019-03-20T09:16:21","date_gmt":"2019-03-20T09:16:21","guid":{"rendered":"https:\/\/visionrcl.org.uk\/?page_id=412"},"modified":"2024-05-15T14:27:12","modified_gmt":"2024-05-15T13:27:12","slug":"report-an-issue","status":"publish","type":"page","link":"https:\/\/isca00.bigwaveserver.co.uk\/~visionrc\/parks-outdoor-spaces\/report-an-issue\/","title":{"rendered":"Report an Issue"},"content":{"rendered":"<div class=\"wp-bootstrap-blocks-container container mb-2\">\n\t\n\n<h2 class=\"wp-block-heading is-style-vision-heading-stretch\" id=\"h-general-enquiries\">General Enquiries<\/h2>\n\n\n\n<p>For all general enquiries, please email <a href=\"mailto:parks.enquiries@visionrcl.org.uk\"><b><u>parks.enquiries@visionrcl.org.uk<\/u><\/b><\/a><\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-purple-color has-white-background-color has-text-color has-background wp-element-button\" href=\"https:\/\/visionrcl.org.uk\/report-an-issue-in-parks-and-open-spaces\/\" target=\"_blank\" rel=\"noopener\"><strong>Report an issue<\/strong><\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--2\"><a class=\"wp-block-button__link has-purple-color has-white-background-color has-text-color has-background wp-element-button\" href=\"mailto:venues@visionrcl.org.uk\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>Tennis enquiries<\/strong><\/a><\/div>\n<\/div>\n\n\n\n<div style=\"height:22px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-default\" id=\"h-bins\">Bins<\/h3>\n\n\n\n<p>If the bins in your park are full, please contact Parks Operations on <strong>020 8708 5437<\/strong> (7 days a week 8am &#8211; 4pm).<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-default\" id=\"h-fly-tipping\">Fly Tipping<\/h3>\n\n\n\n<p>Please be reminded anyone caught dumping rubbish in Redbridge can face an unlimited fine and a criminal record. To report Fly Tipping in and around our parks call Park Operations on <strong>020 8708 5437<\/strong> (7 days a week 8am &#8211; 4pm) or to find out how to <a href=\"https:\/\/www.redbridge.gov.uk\/bins-waste-and-recycling\/fly-tipping\/\" target=\"_blank\" rel=\"noopener\">dispose of bulky waste see the Redbridge Council website<\/a>. <\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-default\" id=\"h-playground-equipment\">Playground Equipment<\/h3>\n\n\n\n<p>If the playground equipment is damaged, broken or unsafe, please contact Parks Operations on  <strong>020 8708 5437<\/strong> (7 days a week 8am &#8211; 4pm). <\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-default\" id=\"h-grass-and-hedges\">Grass and Hedges<\/h3>\n\n\n\n<p>We try to ensure that the grass is cut and hedges are trimmed on a regular basis in all our parks.  However, if you find that the grass is too long or hedges are overgrown in your park please contact Parks &amp; Open Spaces on <strong>020&nbsp;8708&nbsp;3141&nbsp;&nbsp;<\/strong>(Monday&nbsp;&#8211;&nbsp;Friday,&nbsp;8.00am&nbsp;&#8211;&nbsp;5.00pm).<\/p>\n\n\n\n<div style=\"height:12px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h3 class=\"wp-block-heading is-style-default\" id=\"h-if-you-or-your-vehicle-are-locked-in-a-park\">If you or your vehicle are locked in a park<\/h3>\n\n\n\n<p>If you find yourself or your vehicle locked in the park, please call the Redbridge Lifeline team on <strong>020&nbsp;8708&nbsp;5897<\/strong>.<\/p>\n\n\n\n<div style=\"height:36px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading is-style-vision-heading-stretch\" id=\"h-other-incidents\">Other Incidents<\/h2>\n\n\n\n<p> If you need to report an incident in the park such as anti-social behaviour, vandalism\/criminal damage, a nuisance dog or any other matter, please call 999 or dial 101 if you are calling from a mobile phone. <\/p>\n\n\n\n<h2 class=\"wp-block-heading is-style-vision-heading-stretch\" id=\"h-other-incidents\">Adverse Weather Conditions <\/h2>\n\n\n\n<p>In the case of adverse weather conditions please follow government guidelines and advice from Met Weather. Our social media and website will have updates on our facilities in the case of adverse weather.  Please visit <strong><a href=\"https:\/\/www.metoffice.gov.uk\/weather\/forecast\/gcpvj0v07#?date=2023-09-08\" target=\"_blank\" rel=\"noopener\">Met Weather<\/a><\/strong> website to view weather warnings in your area. <\/p>\n\n\n\n<div style=\"height:60px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n<script type=\"text\/javascript\">\n\/* <![CDATA[ *\/\nvar gform;gform||(document.addEventListener(\"gform_main_scripts_loaded\",function(){gform.scriptsLoaded=!0}),document.addEventListener(\"gform\/theme\/scripts_loaded\",function(){gform.themeScriptsLoaded=!0}),window.addEventListener(\"DOMContentLoaded\",function(){gform.domLoaded=!0}),gform={domLoaded:!1,scriptsLoaded:!1,themeScriptsLoaded:!1,isFormEditor:()=>\"function\"==typeof InitializeEditor,callIfLoaded:function(o){return!(!gform.domLoaded||!gform.scriptsLoaded||!gform.themeScriptsLoaded&&!gform.isFormEditor()||(gform.isFormEditor()&&console.warn(\"The use of gform.initializeOnLoaded() is deprecated in the form 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d=gform.hooks[o][r];null==n&&(n=r+\"_\"+d.length),gform.hooks[o][r].push({tag:n,callable:e,priority:t=null==t?10:t})},doHook:function(r,o,e){var t;if(e=Array.prototype.slice.call(e,1),null!=gform.hooks[r][o]&&((o=gform.hooks[r][o]).sort(function(o,r){return o.priority-r.priority}),o.forEach(function(o){\"function\"!=typeof(t=o.callable)&&(t=window[t]),\"action\"==r?t.apply(null,e):e[0]=t.apply(null,e)})),\"filter\"==r)return e[0]},removeHook:function(o,r,t,n){var e;null!=gform.hooks[o][r]&&(e=(e=gform.hooks[o][r]).filter(function(o,r,e){return!!(null!=n&&n!=o.tag||null!=t&&t!=o.priority)}),gform.hooks[o][r]=e)}});\n\/* ]]> *\/\n<\/script>\n\n                <div class='gf_browser_gecko gform_wrapper gravity-theme gform-theme--no-framework' data-form-theme='gravity-theme' data-form-index='0' id='gform_wrapper_18' ><form method='post' enctype='multipart\/form-data'  id='gform_18'  action='\/~visionrc\/wp-json\/wp\/v2\/pages\/412' data-formid='18' novalidate><div class='gf_invisible ginput_recaptchav3' data-sitekey='6LdG7DEqAAAAAN1QmTOb94JX1jpXvPtbUYbhPKzy' data-tabindex='0'><input id=\"input_f1c23051d0256431119f68b74653c380\" class=\"gfield_recaptcha_response\" type=\"hidden\" name=\"input_f1c23051d0256431119f68b74653c380\" value=\"\"\/><\/div> \r\n <input type='hidden' class='gforms-pum' value='{\"closepopup\":false,\"closedelay\":0,\"openpopup\":false,\"openpopup_id\":0}' \/>\n                        <div class='gform-body gform_body'><div id='gform_fields_18' class='gform_fields top_label form_sublabel_above description_above validation_below'><fieldset id=\"field_18_1\" class=\"gfield gfield--type-name gfield--input-type-name gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Name<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container--name no_prefix has_first_name no_middle_name has_last_name no_suffix gf_name_has_2 ginput_container_name gform-grid-row' id='input_18_1'>\n                            \n                            <span id='input_18_1_3_container' class='name_first gform-grid-col gform-grid-col--size-auto' >\n                                                    <label for='input_18_1_3' class='gform-field-label gform-field-label--type-sub '>First<\/label>\n                                                    <input type='text' name='input_1.3' id='input_18_1_3' value=''   aria-required='true'    autocomplete=\"given-name\" \/>\n                                                <\/span>\n                            \n                            <span id='input_18_1_6_container' class='name_last gform-grid-col gform-grid-col--size-auto' >\n                                                            <label for='input_18_1_6' class='gform-field-label gform-field-label--type-sub '>Last<\/label>\n                                                            <input type='text' name='input_1.6' id='input_18_1_6' value=''   aria-required='true'    autocomplete=\"family-name\" \/>\n                                                        <\/span>\n                            \n                        <\/div><\/fieldset><fieldset id=\"field_18_2\" class=\"gfield gfield--type-email gfield--input-type-email gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><legend class='gfield_label gform-field-label gfield_label_before_complex' >Email<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/legend><div class='ginput_complex ginput_container ginput_container_email gform-grid-row' id='input_18_2_container'>\n                                <span id='input_18_2_1_container' class='ginput_left gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_18_2' class='gform-field-label gform-field-label--type-sub '>Enter Email<\/label>\n                                    <input class='' type='email' name='input_2' id='input_18_2' value=''    aria-required=\"true\" aria-invalid=\"false\"  autocomplete=\"email\"\/>\n                                <\/span>\n                                <span id='input_18_2_2_container' class='ginput_right gform-grid-col gform-grid-col--size-auto'>\n                                    <label for='input_18_2_2' class='gform-field-label gform-field-label--type-sub '>Confirm Email<\/label>\n                                    <input class='' type='email' name='input_2_2' id='input_18_2_2' value=''    aria-required=\"true\" aria-invalid=\"false\"  autocomplete=\"email\"\/>\n                                <\/span>\n                                <div class='gf_clear gf_clear_complex'><\/div>\n                            <\/div><\/fieldset><div id=\"field_18_4\" class=\"gfield gfield--type-phone gfield--input-type-phone gfield--width-full gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_18_4'>Phone<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_phone'><input name='input_4' id='input_18_4' type='tel' value='' class='large'   aria-required=\"true\" aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_18_5\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_18_5'>What is the nature of the report?<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_5' id='input_18_5' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Vandalism\/Graffiti' >Vandalism\/Graffiti<\/option><option value='Grounds maintenance' >Grounds maintenance<\/option><option value='Fly tipping' >Fly tipping<\/option><option value='Wildlife' >Wildlife<\/option><\/select><\/div><\/div><div id=\"field_18_6\" class=\"gfield gfield--type-select gfield--input-type-select gfield--width-half gfield_contains_required field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_18_6'>Name of park<span class=\"gfield_required\"><span class=\"gfield_required gfield_required_text\">(Required)<\/span><\/span><\/label><div class='ginput_container ginput_container_select'><select name='input_6' id='input_18_6' class='large gfield_select'    aria-required=\"true\" aria-invalid=\"false\" ><option value='Barkingside Recreation Ground' >Barkingside Recreation Ground<\/option><option value='Barley Lane Recreation Ground' >Barley Lane Recreation Ground<\/option><option value='Brocket Way' >Brocket Way<\/option><option value='Christchurch Green' >Christchurch Green<\/option><option value='Churchfields Recreation Ground' >Churchfields Recreation Ground<\/option><option value='Claybury Woods and Park' >Claybury Woods and Park<\/option><option value='Clayhall Park' >Clayhall Park<\/option><option value='Crucible Park' >Crucible Park<\/option><option value='Elmhurst Gardens' >Elmhurst Gardens<\/option><option value='Fairlop Waters Country Park' >Fairlop Waters Country Park<\/option><option value='Goodmayes Park' >Goodmayes Park<\/option><option value='Grove Road Gardens' >Grove Road Gardens<\/option><option value='Hainault Forest' >Hainault Forest<\/option><option value='Hainault Lodge Nature Reserve' >Hainault Lodge Nature Reserve<\/option><option value='Hainault Recreation Ground' >Hainault Recreation Ground<\/option><option value='Ilford War Memorial Gardens' >Ilford War Memorial Gardens<\/option><option value='James Leal Centre' >James Leal Centre<\/option><option value='Lechmere Play Area' >Lechmere Play Area<\/option><option value='Loxford Park' >Loxford Park<\/option><option value='Manford Way Open Space' >Manford Way Open Space<\/option><option value='Martley Drive Play Area' >Martley Drive Play Area<\/option><option value='Oaks Lane Recreation Ground' >Oaks Lane Recreation Ground<\/option><option value='Onslow Gardens' >Onslow Gardens<\/option><option value='Orchard Playing Fields (previously Goodmayes Park ext)' >Orchard Playing Fields (previously Goodmayes Park ext)<\/option><option value='Ray Park' >Ray Park<\/option><option value='Redbridge Recreation Ground' >Redbridge Recreation Ground<\/option><option value='Redhouse Play Area' >Redhouse Play Area<\/option><option value='Rose Avenue Play Area' >Rose Avenue Play Area<\/option><option value='Roding Valley' >Roding Valley<\/option><option value='Seven Kings' >Seven Kings<\/option><option value='South Park' >South Park<\/option><option value='Uphall Recreation Ground' >Uphall Recreation Ground<\/option><option value='Valentines Park' >Valentines Park<\/option><option value='Wanstead Park' >Wanstead Park<\/option><option value='Wanstead Park Recreation Ground' >Wanstead Park Recreation Ground<\/option><option value='Westwood Recreation Ground' >Westwood Recreation Ground<\/option><\/select><\/div><\/div><div id=\"field_18_7\" class=\"gfield gfield--type-text gfield--input-type-text gfield--width-full field_sublabel_above gfield--has-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_18_7'>What3Words Location:<\/label><div class='gfield_description' id='gfield_description_18_7'>To help us deal with your enquiry as quickly as possible, it would be really helpful if you could share the location of the issue you are reporting using What3Words.<\/div><div class='ginput_container ginput_container_text'><input name='input_7' id='input_18_7' type='text' value='' class='large'  aria-describedby=\"gfield_description_18_7\"    aria-invalid=\"false\"   \/><\/div><\/div><div id=\"field_18_3\" class=\"gfield gfield--type-textarea gfield--input-type-textarea field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='input_18_3'>Please provide some more detail regarding your report<\/label><div class='ginput_container ginput_container_textarea'><textarea name='input_3' id='input_18_3' class='textarea medium'   maxlength='600'   aria-invalid=\"false\"   rows='10' cols='50'><\/textarea><\/div><\/div><div id=\"field_18_8\" class=\"gfield gfield--type-fileupload gfield--input-type-fileupload gfield--width-full field_sublabel_above gfield--no-description field_description_above field_validation_below gfield_visibility_visible\"  ><label class='gfield_label gform-field-label' for='gform_browse_button_18_8'>Please provide any relevant images<\/label><div class='ginput_container ginput_container_fileupload'><div id='gform_multifile_upload_18_8' 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